Search for tag: "patient experience"

I think we don't really know what patients want. So this is from the perspective of introducing technology and assuming all our patients are techno savvy, and I think you have to ask the patients what they want and how digitalized they are. A lot of our patients are older and may not adapt as quickly to this technology.

I think we need more data on what patients want, and I think patients need to be brought into the discussion. I think the movement for patient and family centered care is increasing at the same time that this digital stuff is going on, and I think if we bring patients into the conversation, we can do this intelligently and thoughtfully.